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Compassionate Journeys: Reliable & Prompt Patient Transport Throughout the UK

When it comes to healthcare, the way you travel can shape your entire experience. For individuals managing ongoing health conditions, recovering after a hospital stay, or coping with limited mobility, the thought of travelling without support can feel overwhelming. This is where professional Patient Transport becomes invaluable—ensuring every check-up, treatment, or follow-up appointment is always within reach.

At 365 Group, we see medical transfer as more than just movement from one place to another. It’s about trust, compassion, and the confidence that every individual is supported with care at every stage of their journey.

The Importance of Professional Medical Transport

For countless individuals—whether older adults, those living with disabilities, or patients requiring urgent yet non-emergency care—travelling to and from medical facilities can feel like a daunting task. Professional services remove that stress, offering reassurance and support at every stage of the journey. Opting for a non emergency ambulance is about far more than simply reaching a destination; it ensures access to skilled staff, purpose-designed vehicles, and the confidence that compassionate care continues from the moment the journey begins until arrival.

Professional medical transport services:

  • Ease pressure on public systems such as the NHS ambulance service
  • Offer privacy, reassurance, and medical supervision throughout travel
  • Ensure every patient arrives safely, on time, and without added stress
  • Support individuals with wheelchairs, stretchers, or specific medical needs
  • Manage smooth ambulance transfer between hospitals, care homes, and treatment centres like dialysis units

What We Offer

Secure Patient Transport

For individuals living with mental health conditions, behavioural difficulties, or other vulnerabilities requiring constant support, Secure Patient Transport is vital. It’s not simply about moving someone from one location to another—it’s about delivering care with compassion, discretion, and specialist expertise. Trained teams apply safeguarding measures, de-escalation strategies, and safe restraint techniques when required, while reinforced ambulances provide a protected environment throughout the journey. The result is dignity and reassurance for both patients and their families.

You may need this service if:

  • A loved one is being moved from psychiatric care
  • There is a court-directed transfer to a secure medical facility
  • Someone is experiencing severe distress and requires calm, professional handling

Non Emergency Patient Transport

Our Non Emergency Patient Transport service is designed for those who need support getting to routine healthcare appointments but do not require urgent medical intervention. Ideal for dialysis sessions, outpatient consultations, or therapy visits, this service offers comfort, dignity, and dependability. Unlike the often limited options available through non emergency NHS services, we ensure punctual arrivals and a seamless journey—so patients never miss vital treatment.

Key benefits include:

  • Dependable travel for outpatient care and regular hospital appointments
  • Comfortable, fully accessible vehicles suitable for all mobility needs
  • Skilled staff trained to assist with both medical and mobility challenges
  • Flexible scheduling for recurring journeys or one-off trips

High Dependency and Urgent Care

Sometimes, a standard transport vehicle is not enough. When patients require continuous monitoring, oxygen support, or even minor medical interventions en route, High Dependency and Urgent Care services are indispensable.

These vehicles are operated by qualified paramedics and nurses equipped to handle situations like:

  • Transporting post-surgical patients from one hospital to another
  • Providing on-board ventilator support
  • Responding quickly when GP practices need an emergency transfer to hospital

Unlike ambulance EMS, these services offer targeted care without overwhelming the 999 system, keeping emergency resources free for life-threatening cases.

Medical Repatriation

If a patient falls ill or is injured while travelling abroad, returning home safely is often a logistical and emotional challenge. Medical Repatriation services coordinate everything—from airport clearance and clinical handover to ground transfers.

This service includes:

  • Multilingual coordination with foreign healthcare providers
  • Airside pickup with certified medics
  • Transfers from international airports to UK-based hospitals or homes
  • Support for travel insurance and embassy documentation

It’s a compassionate service where precision, planning, and experience ensure that patients travel with dignity, wherever they are in the world.

Event Medical Cover

From marathons to music festivals, ensuring medical support on-site is now a standard requirement. Event Medical Cover services provide fully staffed and equipped ambulances, first aid tents, and mobile medical units across events of all sizes.

Here’s what they typically offer:

  • Trained first responders and paramedics
  • Triage zones and walk-in clinics
  • On-scene transport if further hospital care is needed
  • Coordination with local ambulance services and hospitals

Whether you’re planning a local football tournament or a national conference, having professional event cover ensures swift responses in emergencies and compliance with public safety regulations.

Coverage Areas for Medical Transport

The need for high-quality Patient Transport spans the entire UK. Professional services often extend their reach to cover towns, cities, and rural regions with dedicated staff and vehicles.

Beyond the Journey: Patient Transport That Truly Cares

In today’s healthcare landscape, a patient’s journey is about far more than simply arriving at the hospital—it’s about how they are supported along the way. The most trusted Patient Transport services provide:

  • Emotional support throughout the trip
  • Confidentiality and dignity for all age groups
  • Assistance with documents and hospital handovers
  • Pre-booked services for dialysis or chemotherapy sessions

Unlike generic solutions like ambulance to the hospital through public services, private operators offer a more flexible and personal approach.

Whether you need an ambulance near me for tomorrow’s outpatient procedure or a long-distance hospital transport of patients, dedicated providers ensure no one is left behind.

Frequently Asked Questions (FAQs)

1. What makes your service different from the public ambulance system?
We offer greater flexibility, privacy, and pre-scheduled appointments. Unlike ambulance NHS, we provide tailored care, specialist transport options, and non-urgent solutions.

2. Can I book a transport for a family member from a care home?
Absolutely. Many of our clients arrange regular patient transport services near care homes and community hospitals. We also assist in communicating with the care staff.

3. Are your vehicles wheelchair-friendly and equipped?
Yes, all vehicles support wheelchairs, stretchers, and come with secure anchor systems. We ensure accessibility for every passenger, regardless of mobility issues.

4. What if my appointment is delayed or changed last-minute?
We understand that hospital schedules change. We offer rescheduling options and standby times so patients won’t miss their critical appointments due to delays.

5. Do you cover out-of-town or long-distance journeys?
Yes, our private ambulance near me services operate nationally, including overnight or long-distance patient transfers with medically trained staff on-board.

Book Trusted Patient Transport with 365 Group Today

Whether you require support straight away or are arranging travel in advance, 365 Group is ready to deliver dependable, compassionate, and clinically led Patient Transport. Our commitment is to make every journey safe, respectful, and carried out to the highest standards of care—wherever you need to go.

Take the worry out of medical travel. Contact us today to arrange your journey or speak with our approachable care team for guidance.

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