Homeownership comes with many responsibilities one of which is keeping your home secure. At some point, nearly every homeowner will need to call a locksmith. Whether you’re locked out, moving into a new house, or upgrading to smart locks, understanding what to expect can save you time, money, and stress.
This guide breaks down what every homeowner should know before calling a locksmith, so you can make a smart, secure decision when the time comes.
Why You Might Need a Locksmith
People often associate locksmiths with emergencies, but their services go far beyond unlocking doors. Here’s a quick breakdown of common situations:
Scenario Locksmith Service
Locked out of home Emergency door unlocking
Moving into a new house Rekeying or replacing all locks
Lost or stolen keys Rekeying locks and key duplication
Upgrading home security Installing high-security or smart locks
Break-in or attempted burglary Repairing or replacing damaged locks

1. Understand the Problem First
Before you reach for the phone, try to identify what the issue is. Are you locked out, or is the lock jammed? Do you need a full replacement or just a key copy? The more clearly you can describe the problem, the faster and more accurately the locksmith can respond.
Pro tip: If you suspect your lock has been tampered with (e.g., during a break-in), don’t touch anything call the police first, then a locksmith.
2. Choose a Local, Certified Locksmith
One of the most common locksmith scams involves unlicensed technicians who overcharge or damage locks intentionally. That’s why it’s crucial to choose a certified and local locksmith.
Quote:
“A legitimate locksmith won’t hesitate to show credentials or provide clear pricing. Trust is built through transparency.”
Derek M., Licensed Locksmith & Security Consultant
Here’s what to look for in a reliable locksmith:
Certification (e.g., ALOA Certified in the U.S.)
Local physical address and contact information
Positive online reviews and ratings
Clear, upfront pricing and service descriptions
Avoid companies with vague names, toll-free numbers, or suspiciously low quotes (e.g., “$15 locksmith service”).
3. Ask the Right Questions
Once you’ve found a potential locksmith, ask these questions over the phone:
How much will the service cost, including any fees?
Will you charge more for after-hours or emergency service?
Can you confirm the company name and technician ID?
What methods will be used to open or repair the lock?
These questions help you identify professionals from scammers who often dodge pricing and ID questions.
4. Know the Difference: Rekeying vs Replacing
Understanding the difference between rekeying and replacing locks can save you a significant amount of money.
Service What It Involves Cost Range
Rekeying Changing internal pins so old keys no longer work $20–$50 per lock
Replacing Removing old hardware and installing a new lock entirely $80–$200 per lock
Rekeying is ideal when:
You’ve just moved into a new home
A roommate or tenant has moved out
Your keys were lost or stolen
Replacing is recommended when:
The locks are outdated or damaged
You want to upgrade to high-security or smart locks
5. Check for Proper Identification
When the locksmith arrives, ask for ID and confirm that it matches the company you contacted. Professional locksmiths will also likely ask you for ID to ensure you’re authorized to access the property.
If the technician shows up in an unmarked vehicle or refuses to show credentials, it’s a red flag. Do not allow them to perform any work.
6. Avoid Unnecessary Drilling
Some locksmiths claim that the only way to get into your home is by drilling the lock. In most cases, this is not true.

Skilled locksmiths can unlock most standard residential locks using:
Lock picks
Bump keys
Specialized tools
Drilling should only be a last resort, usually in high-security or damaged locks. Always ask why drilling is necessary and if there are alternatives.
Additional Locksmith Services You May Not Know About
Locksmiths can do more than unlock doors. Here are valuable services they offer that many homeowners overlook:
Service Benefits
Smart lock installation Keyless access, smartphone control, and integration with home systems
Security audits Identify weak points in your home’s entryways and make upgrade suggestions
Safe installation Secure storage for documents, valuables, and firearms
Door and frame reinforcement Extra protection against forced entry
Mailbox and garage lock repair Safeguard additional access points to your home
Red Flags to Watch Out For
Watch for these signs of locksmith fraud:
Prices that dramatically increase on-site
Lack of uniform or ID
Pressure to drill or replace locks immediately
No physical address or verifiable business info
If anything seems suspicious, don’t be afraid to cancel the service and find another provider.
Quick Homeowner Checklist Before Calling a Locksmith
Use this checklist to stay prepared and protected:
Identify your lock or key issue
Search for a licensed, local locksmith
Ask for an upfront price estimate
Confirm technician ID and credentials
Avoid drilling unless it’s absolutely necessary
Request a detailed receipt for services rendered
Final Thoughts
Being prepared before calling a locksmith can make a stressful situation far easier to handle. By understanding what services you truly need, asking the right questions, and avoiding common scams, you protect both your home and your wallet. Whether you’re facing a lockout or planning a security upgrade, the key is simple: Be informed, not impulsive. The next time you need help with your locks, you’ll know exactly what to do and who to trust.
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