Ensuring patients are moved safely, comfortably, and with complete dignity requires the right level of specialist support. At 365 Group, we provide a Secure Patient transport service designed for individuals who need more structured assistance throughout their journey. Our experienced staff handle everything from mobility support to clinical oversight, making each transfer smooth, respectful, and fully coordinated.
With fully equipped vehicles and trained staff, we manage a wide range of needs — including non emergency patient transport, ambulance transport, and professional medical transport services that keep every journey safe and well-supervised. We also support seamless transitions between hospitals, clinics, and community settings through our reliable hospital transport and NHS patient transport assistance. Every journey is carefully managed to maintain continuity of care and provide complete peace of mind from start to finish.
What Is Secure Patient Transport and Who Benefits from It?
Secure Patient Transport provides a structured, supported form of patient transport specifically designed for individuals who require emotional, behavioural, or clinical oversight while travelling. Unlike standard travel options, this specialist service caters to people with complex needs, patients moving under specific care requirements, and those transferring between mental health settings. With our safe medical transfer, you can rely on:
- Professionally trained clinical staff on every journey
- Complete confidentiality and privacy from start to finish
- Calm, respectful assistance aligned with recognised mental health transport standards
- Support suitable for non emergency patient transport, hospital transport, and wider medical transport services within NHS pathways
- Safe and structured patient ambulance transport for individuals requiring enhanced supervision
This dedicated approach ensures that vulnerable individuals receive not just transport, but a coordinated, compassionate service that bridges the gap between care environments and essential treatment pathways.
Our Operational Reach Across Northern England
365 Group operates an extensive regional network, making us a leading provider in the North. Our specialist patient transport teams are stationed strategically to support rapid deployment and consistent response in areas such as:
Our Range of Medical Transport Services
Non Emergency Patient Transport
Non Emergency Patient Transport service offers comfort and convenience for patients attending regular appointments. Ideal for the elderly or those with physical limitations, our non-urgent transfers are scheduled, friendly, and carefully managed to reduce stress. Our staff assist with access, mobility, and emotional reassurance throughout each journey.
Medical Repatriation
Unexpected illness abroad can be deeply distressing. That’s why our Medical Repatriation team handles everything from clinical authorisation and logistics to accompanying care professionals. We bring patients home safely, whether from Europe or beyond, offering full medical oversight and peace of mind for families back in the UK.
High Dependency & Urgent Care
Patients in fragile or post-operative states benefit from our High Dependency & Urgent Care services. These transfers include advanced monitoring, oxygen therapy, and cardiac support where needed. Staffed by senior paramedics, each ambulance acts as a mobile unit of intensive care—keeping critical patients safe during every mile.
Event Medical Cover
Public events come with unpredictable risks. Our Event Medical Cover places trained responders on site—ready to handle anything from minor incidents to serious emergencies. Whether it’s a sporting event, music festival, or local fundraiser, our team ensures fast medical intervention and smooth cooperation with local emergency services.
Why 365 Group Remains a Preferred Choice in Healthcare
Choosing 365 Group means opting for reliable, patient-focused mobility. Our approach to Secure Patient Transport is built on empathy, professionalism, and precise coordination. Each crew member is trained not only in clinical care but also in emotional intelligence and risk assessment — ensuring that every journey is safe, dignified, and respectful.
Our commitment includes:
- Clinical pre-assessments for tailored travel plans
- Real-time monitoring and communication throughout each journey
- Multi-lingual staff to support diverse patient needs
- Sanitised, comfortable vehicles ensuring infection control
- Full compliance with healthcare and safeguarding standards
Whether working alongside the NHS ambulance service, supporting private healthcare facilities, or assisting local authorities, we maintain the highest levels of care and reliability. From routine ambulance to the hospital transfers to specialist journeys requiring clinical oversight, our ambulance NHS partnerships and private services ensure patients always reach care with comfort and confidence.
FAQs About Secure Patient Transport
Q1: When is secure medical transport the right choice?
This service is ideal for those needing supervision, emotional support, or risk management during medical journeys. It’s often required for mental health or complex behavioural transfers.
Q2: Can I book the service privately or only through the NHS?
Both are possible. We work with private individuals, families, care homes, NHS trusts, and clinics to arrange safe, secure journeys for patients.
Q3: Do your staff receive mental health training?
Yes. All secure patient transfer crews are trained in de-escalation techniques, safeguarding, and handling sensitive behaviours with care and professionalism.
Q4: How soon can you arrange transport in an urgent case?
In many cases, we can deploy within hours. Our operations centre is open 24/7, ensuring fast coordination and clinical oversight from start to finish.
Q5: What makes safe patient transport different from normal medical transport?
It includes more than travel—it’s a mobile care solution. Each journey includes patient-specific planning, discreet handling, and medically qualified staff.
Let 365 Group Support Your Next Patient Journey
Health isn’t just about treatment — it’s about every step in between. That’s why each stage of your journey deserves the same level of care, professionalism, and reassurance you would expect within a clinical setting. With our Secure Patient Transport, arranging safe, respectful, and clinically supervised transfers becomes simple and stress-free.
Whether you require planned support or need assistance with a more complex move, our team offers a dependable patient transport service designed around comfort, dignity, and continuity of care. From routine appointments to specialist hospital transport, we provide smooth coordination backed by experienced staff and trusted medical transport services. Speak to us today about your upcoming patient journey. At 365 Group, we make sure quality care doesn’t pause — it travels with you.
